VISIT OUR NEW
STORE 

No.273 CaoE Sreet,ShaoXing City,ZheJiang

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in the picture, and we offer a no-questions-asked return policy for your peace of mind.

Where can I view my sales receipt?

Rest assured, we will provide you with a tracking number once your order has been shipped. You can conveniently monitor the real-time status and estimated delivery timeline through the courier’s official online platform.

How can I return an item?

For a seamless return process, kindly initiate your request by contacting us via WhatsApp or email. Once approved, our team will arrange for a courier to collect the items at your preferred time and location. (you can also apply for a return in the order lines,we will check and arrange the return process in 2 workdays)

Will you restock items indicated as “out of stock?”

Out-of-stock items will be prioritized for restocking to ensure timely availability, while discontinued items that won’t be replenished will be manually removed from our platform to maintain accurate product listings

Where can I ship my order?

Any address is ok only if you can fill in the order

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS